Terms and Conditions epay88 —
Complete Platform Usage Guide

01 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User") and epay88 ("Company", "we", "Platform"). This document governs access to and use of the epay88.pro website and all services, games, and features provided by this platform.

By browsing this website, creating an account, or using any part of the epay88 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions. This agreement also covers our Privacy Policy, which forms part of this agreement.

This agreement takes effect from the date you first access the epay88 platform. epay88 reserves the right to amend these terms at any time by displaying the latest version on this website. It is your responsibility to review these terms periodically. Continued use of the platform after any amendments are made will be considered acceptance of the revised terms.

02 Eligibility & Registration

To register and use epay88 services, you must meet the following eligibility requirements:

• At least 18 years old at the time of registration.
• Not listed on any self-exclusion list or blacklist by any gaming regulatory body.
• Having full legal capacity to enter into a binding agreement.
• Your use of the platform does not violate any laws or regulations applicable in your location.
• Has never been banned or blocked from epay88 previously due to fraud or a breach of terms.

During registration, you are required to provide truthful, accurate, and current information. epay88 reserves the right to request proof of identity at any time during the KYC process to verify the information provided. Registering with false information or impersonating another person is a serious offence and will result in immediate account termination.

Each individual is only permitted to own one account only at epay88. Owning multiple accounts is strictly prohibited and all duplicate accounts detected will be suspended without prior notice.

03 Account Management

You are solely responsible for keeping your account login information secure, including your username and password. epay88 recommends using a strong, unique password and never sharing your login credentials with anyone.

If you suspect your account has been compromised or accessed without authorization, you must notify the epay88 support team immediately. epay88 will not be held liable for any losses arising from a user's negligence in maintaining their own account security.

• Change your password regularly for better account security.
• Do not log in to your epay88 account on public devices or unsecured WiFi networks.
• Enable two-factor authentication (2FA) where available for an added layer of protection.
• Log out of your account after each session, especially on shared devices.

Epay88 reserves the right to temporarily suspend or restrict an account for investigation purposes if any suspicious or unusual activity is detected on that account.

04 Deposits & Withdrawals

Epay88 supports a wide range of deposit and withdrawal methods suited for Malaysia users, including local bank transfers, e-wallets, and selected digital payment options. All financial transactions are processed through channels protected by 256-bit SSL encryption.

Deposits are typically credited to your account shortly after payment is confirmed by the payment provider. For withdrawals, the following process applies:

• Withdrawal requests must be submitted through the financial management section in your account.
• KYC verification must be completed before your first withdrawal is processed.
• Withdrawals can only be returned to the same payment method used for the original deposit, subject to anti-money laundering policies.
• Minimum and maximum withdrawal limits are as specified in the platform's finance section and are subject to change from time to time.
• Epay88 reserves the right to request additional documents for withdrawals that exceed certain limits.

05 Bonuses & Promotions

Epay88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, referral bonuses, and seasonal promotions. Each offer is subject to specific terms stated on the relevant promotions page.

The general terms applicable to all epay88 bonuses are as follows:

• All bonuses are subject to wagering (rollover) requirements before withdrawals are permitted. The specific rollover rate is stated on each promotional offer.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Epay88 reserves the right to revoke any bonus granted if there is evidence of abuse or fraud.
• Each promotion has a set validity period. Bonuses not used within that period will expire automatically.
• Only one active bonus is allowed at a time unless otherwise stated in the relevant promotion's terms.
• Epay88 reserves the right to modify, suspend, or terminate any promotion without prior notice.

For more information on current promotions, please visit the Promotions us.

06 Game Rules

All games available at epay88 — including slots, live casino, bingo, sports betting, and e-sports — are operated according to their respective specific rules. Users are responsible for understanding the rules of each game before placing any wagers.

• All game results are final. No appeals will be entertained based on misunderstanding of game rules.
• Epay88 uses a certified Random Number Generator (RNG) to ensure fairness across all slot and table games.
• For Live Casino, game session outcomes are determined by a real dealer in a supervised environment.
• In the event of a technical disruption during gameplay, epay88 will make a determination based on recorded system logs and that decision shall be final.
• Wagering made using bonus balances is only eligible for games listed in the applicable bonus terms.

For all sports betting games, the odds displayed at the time a bet is placed are the applicable odds. Changes in odds after a bet is confirmed will not affect existing bets.

07 User Conduct

Epay88 users are required to conduct themselves responsibly and ethically while using this platform. The following actions are strictly prohibited and may result in account termination without compensation:

• Using automated software, bots, scripts, or any third-party tools to access or interact with the platform.
• Colluding with other players to coordinate bets in order to gain an unfair advantage.
• Exploiting any bugs, system errors, or platform vulnerabilities for personal gain.
• Making deposits using a payment method that does not belong to you, or using another person's credit/debit card.
• Using the epay88 platform for money laundering or financing illegal activities.
• Posting content that is offensive, threatening, or harassing toward other users or epay88 staff.

08 Intellectual Property

All content on the epay88 platform, including but not limited to logos, trademarks, interface designs, graphics, text, software code, and databases, is the exclusive property of epay88 or its authorized licensors.

Users are not permitted to copy, redistribute, modify, republish, publicly display, or exploit any content on the epay88 platform without explicit written consent from epay88 management. Any infringement of these intellectual property rights may result in legal action.

09 Liability Limits

To the extent permitted by applicable law, epay88 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of this platform, including but not limited to:

• Financial losses resulting from unfavourable game outcomes.
• Service disruptions caused by factors beyond epay88's control, such as internet outages or power failures.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Software or hardware failures occurring during use of the platform.

Epay88's maximum liability to any user under any circumstances shall not exceed the total net deposits made by that user in the 30 days preceding the claim.

10 Account Termination

Users may close their account at any time by contacting the epay88 customer support team. Valid cash balances (excluding bonus balances with unfulfilled wagering requirements) will be returned via the original payment method within the stipulated timeframe, subject to completion of all KYC and security checks.

Epay88 reserves the right to close or suspend a user's account without prior notice under the following circumstances:

• A user is found to have violated any terms and conditions in this document.
• Suspected or confirmed fraudulent activity, money laundering, or other illegal activities are detected.
• A user provides false information during registration or the KYC process.
• Account has been inactive for a specified period with no transactions.

Following account termination, all personal data will be handled in accordance with the epay88 Privacy Policy, which can be found at Privacy Policy page us.

11 Responsible Gaming

Epay88 is committed to responsible gaming practices. We provide a range of self-control tools that users can access directly through their account settings, without needing to contact customer support:

• Deposit limit — Set daily, weekly, or monthly deposit limits.
• Loss limit — Limit the amount you can lose within a set period.
• Session limit — Set a time limit for each gaming session.
• Temporary Break — Take a break from the platform for a period of your choosing.
• Self-Exclusion — Option to permanently exclude yourself from the platform.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. For more information on responsible gaming, visit the Responsible Gaming us.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the epay88 team is ready to assist you at any time.